Privacy Policy

Last Updated: 13 September 2026

BindiBelle (“BindiBelle”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you share with us when you visit our website, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and how we work to protect it.

By using BindiBelle.com, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with BindiBelle, we may collect the following information.

Information You Provide to Us

When you place an order, create an account, contact us, or submit information through our website, we may collect:

Name
Email address
Mobile or telephone number
Billing address
Shipping/delivery address
Order and purchase details
Product preferences or information you provide to us
Information provided when contacting customer support
Information required to process returns, exchanges, cancellations, or refunds

Please do not send passwords, payment-card details, or other unnecessary confidential information to our customer support email.

Payment Information

Payments made through BindiBelle may be processed through third-party payment service providers.

BindiBelle uses Razorpay as a payment partner.

Depending on the payment method used, payment information may be collected and processed directly by the applicable payment provider. BindiBelle does not need to store your complete payment-card details to process your order.

Please refer to the applicable payment provider's privacy practices for more information about how payment information is handled.

2. Information Collected Automatically

When you visit BindiBelle.com, certain information may be collected automatically through your browser, device, cookies, and similar technologies.

This may include:

IP address
Browser and device information
Operating system
Pages visited
Products viewed
Referring website or source
Approximate usage and interaction information
Date and time of visits
Website activity and technical information

This information helps us understand how visitors use our website and improve its performance and shopping experience.

3. Cookies and Similar Technologies

BindiBelle's website may use cookies and similar technologies.

Cookies are small data files stored on your device that can help a website remember information about your visit and provide certain functionality.

We may use cookies to:

Keep the website functioning properly
Remember shopping-cart or session information
Understand website usage
Improve website performance
Personalise or improve your shopping experience
Help us understand which products or pages are viewed
Support advertising or marketing activities where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. How We Use Your Information

BindiBelle may use the information we collect to:

Process and fulfil orders
Confirm and communicate about orders
Arrange shipping and delivery
Provide customer support
Process returns, exchanges, cancellations, and refunds
Verify or investigate order-related issues
Communicate with you about products and services
Improve our website, products, and customer experience
Understand website usage and customer preferences
Prevent fraud, misuse, or unauthorised activity
Maintain website security
Comply with applicable legal or regulatory requirements
Carry out other purposes reasonably necessary to operate our business

5. Order & Delivery Information

To fulfil your order, relevant customer and delivery information may need to be shared with third-party service providers involved in payment processing, shipping, logistics, and delivery.

BindiBelle uses Shiprocket as a shipping aggregation and logistics platform.

A third-party courier partner may be assigned through Shiprocket to deliver your order or handle a return pickup.

Information necessary for delivery may therefore be shared with the applicable logistics or courier service provider, such as your name, contact details, delivery address, and shipment information.

BindiBelle does not directly operate the courier network or employ or control individual courier field executives.

6. Sharing of Information

BindiBelle does not sell your personal information as a product.

We may share information where reasonably necessary with trusted third-party service providers that help us operate our business, including:

Website and e-commerce service providers
Payment processing providers
Shipping and logistics providers
Courier and delivery partners
Technology and hosting providers
Customer support or communication service providers
Analytics or marketing service providers, where applicable
Professional advisers or service providers, where reasonably necessary
Government authorities or other parties where required by law

These parties may receive only the information reasonably necessary for the relevant service or purpose.

7. Third-Party Services

BindiBelle relies on certain third-party services to operate its website and fulfil customer orders.

These third parties may process information according to their own privacy policies and terms.

Examples may include payment, e-commerce, logistics, analytics, advertising, communication, and technology service providers.

We encourage you to review the privacy policies of third-party services when appropriate.

8. Marketing Communications

If you provide your contact information or otherwise consent to receive promotional communications, BindiBelle may contact you about:

New products
Offers and promotions
Collections
Updates
Other BindiBelle marketing communications

Where applicable, you may unsubscribe from promotional communications by following the instructions provided in the communication or by contacting us.

Even if you opt out of promotional communications, we may still contact you regarding important transactional matters, such as orders, payments, deliveries, returns, refunds, or customer-service requests.

9. Data Retention

BindiBelle may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may also be retained where necessary to:

Complete transactions
Maintain business and transaction records
Resolve disputes
Prevent fraud or misuse
Meet legal, accounting, tax, or regulatory obligations
Enforce our agreements and policies

When information is no longer reasonably required, it may be deleted or otherwise handled in accordance with applicable requirements and our operational practices.

10. Data Security

BindiBelle takes reasonable steps to protect the information we collect against unauthorised access, misuse, alteration, disclosure, or loss.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

You should also take reasonable precautions when using the internet, including keeping your account credentials secure and avoiding sharing confidential information unnecessarily.

11. Children's Privacy

BindiBelle's website is intended for general customers and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

12. External Links

Our website may contain links to third-party websites, services, or platforms.

BindiBelle is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

13. Your Privacy Choices

Depending on applicable law, you may have rights or choices regarding your personal information, which may include requesting access to, correction of, or deletion of certain personal information.

You may also contact us regarding:

Questions about information we hold about you
Correction of inaccurate information
Requests concerning your personal information
Withdrawal of applicable marketing preferences
Privacy-related concerns or complaints

Requests may be subject to reasonable verification and applicable legal requirements.

To make a privacy-related request, contact us at:

care.bindibelle@gmail.com

14. Changes to This Privacy Policy

BindiBelle may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable requirements.

When we make changes, the updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this page periodically to stay informed about how BindiBelle handles information.