Shipping policy

Shipping Policy

Last Updated: June 21, 2026

Thank you for shopping with BindiBelle. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand how we process and deliver your purchases.

1. Order Processing

Orders are typically processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, festive seasons, or periods of high demand, order processing may take longer than usual.

2. Shipping Coverage

BindiBelle currently ships across India.

We continuously work to expand our delivery network and may add additional serviceable locations in the future.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping promotions may be offered on selected products, order values, or promotional campaigns.
BindiBelle reserves the right to modify shipping charges and promotional offers at any time.

4. Estimated Delivery Time

Estimated delivery timelines are:

Metro Cities: 3–7 business days
Other Cities and Towns: 4–10 business days
Remote Locations: 5–12 business days

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, or other unforeseen circumstances.

5. Order Tracking

Once your order is shipped, you may receive tracking details via email, SMS, WhatsApp, or other available communication channels.

Customers can use the provided tracking information to monitor the status of their shipment.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed due to:

Incorrect address
Unreachable phone number
Customer unavailability
Refusal to accept delivery

the shipment may be returned to us.

Additional shipping charges may apply for re-dispatch requests.

7. Delayed Deliveries

While we strive to deliver orders within the estimated timeline, delays may occasionally occur due to:

Weather conditions
Transportation disruptions
Government restrictions
Natural disasters
Public holidays
Courier service issues
Other circumstances beyond our control

BindiBelle shall not be held liable for delays caused by such events.

8. Damaged or Tampered Packages

If you receive a package that appears damaged, opened, or tampered with:

Do not accept the package if possible.
Take photographs of the package.
Contact our customer support team immediately.

If a damaged product is received, please notify us within 48 hours of delivery with supporting photographs and order details.

9. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

BindiBelle shall not be responsible for delivery failures, delays, or additional costs resulting from incorrect or incomplete address details provided by the customer.

10. Cash on Delivery (COD)

Cash on Delivery (COD) may be available for eligible locations and order values.

BindiBelle reserves the right to enable, disable, or restrict COD services at its discretion.

11. Lost Shipments

If your shipment appears lost in transit, please contact our customer support team.

We will coordinate with the courier partner and take reasonable steps to investigate the issue. Resolution timelines may vary depending on the courier's investigation process.